FirstCaribbean Credit Card Security Notice

FirstCaribbean International Bank recently became aware of a large data security breach at TJX Companies Inc which is in the US, a merchant payment processor that is not affiliated with FirstCaribbean International Bank.

Only credit card information was breached, no personal information was compromised. As a regional leader in fraud prevention we are working closely with VISA and Mastercard as their officials actively and carefully monitor the situation.

FirstCaribbean has obtained and reviewed compromised account numbers and we will be notifying customers likely to be at risk. For the protection of our customers, we will be placing necessary precautionary measures on affected accounts.

We will continue to monitor your accounts, and impacted customers will be notified of any risk. In such unfortunate cases, your credit card account will be closed and reassigned, once you have been notified.

Customers can help protect their account against fraud by reviewing charging activity on their statements or by contacting us at:

Classic & Gold Cardholders

l-877-888-2422 Free from any country (excluding Belize, the Bahamas, St. Maarten)
   
1-246-431-5490 Collect from any country (excluding Bahamas and Jamaica)
   
1-242-300-2244 Toll free from the Bahamian islands to the Nassau Centre
   
0-801-0244 Toll free from St. Maarten
   
0-800-744-2422 From Belize
   
431-5490 Direct from Barbados
   
(876) 922-5331 Direct from Jamaica
   
Platinum Cardholders
   
1-800-744-5448 Free from any Caribbean island (excluding Belize, the Bahamas,
TCI & St. Maarten)
  Collect from any country (excluding the Bahamas & TCI)
   
1-242-393-4141 Direct from the Bahamas or TCI
   

 
FirstCaribbean International Bank is an affiliate of CIBC.

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